The Microsoft Customer Agreement is a simplified sales agreement that provides consistent terms of purchase for customers, regardless of how customers choose to buy. Microsoft will make Microsoft`s new customer agreement available in the CSP program and will gradually replace the existing Microsoft Cloud agreement. Use this email template to prompt the customer to accept the reseller relationship request and Microsoft`s customer agreement. (Note: In the email invitation, make sure that the partner also contains the automatically provided URL as well as the newly created customer registration information.) As a CSP reseller, you are responsible for limiting your end customer`s MCA acceptance in text form. The person accepting the MCA should be the authorized representative of the company. It`s possible: If you work in Germany, you may need to make this change in professional secrecy available to your customers in addition to Microsoft`s customer agreement. Partners should use the new Microsoft Customer Agreement to acquire existing offerings and renew existing purchases in the CSP program. Acceptance of the new agreement will be mandatory after January 31, when the existing Microsoft Cloud agreement will be removed from the CSP program. As of November 7, 2018, it is mandatory for all CSP partners to confirm that their customers have agreed to the terms of the Microsoft Cloud Agreement. Rhipe will infuse this feature into our PRISM portal for our CSP resellers to meet this requirement for or for all of your CSP sales orders.
But even with the Prism feature, partners must confirm until November 7, 2018 that all its customers have accepted MCA. Otherwise, it may affect the ability to change subscription details. Intcomex recommends that you add the MCA to your general terms of the retail contract to ensure that you have proof in text form. Microsoft`s customer agreements are region-specific and are available in multiple languages. Find the customer`s preferred location and language in one of the following lists to download the right deal. Scenario 2: An existing customer has acquired one of the following offerings, software and software subscriptions, reserve instances, and the Azure plan. The customer is now trying to make a new purchase with a new partner. If confirmation of a customer`s acceptance of the MCA has not taken place before January 31, 2020, it is no longer possible, after that date, to create new orders for that customer….